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Over 1,000 cases of neglect every month in aged care
The Aged Care Quality and Safety Commission has reported a surge in neglect cases in aged care
Since late 2022, a steady rise in incidents has been reported as the industry continues to struggle
with work-force shortages and concerns about the lack of funding in the sector.
The regulator has warned of inadequate care standards as over one thousand cases a month are
reported, with the just over three thousand neglect cases in residential care homes and 556 in home
care reported in the last quarter.
Commissioner Janet Anderson acknowledged progress in the sector, but noted ongoing
performance gaps in the industry, with one-in-five services failing quality standards assessment.
Despite speculation that increased reporting may signal improved awareness rather than worsening
conditions, other industry figures have attributed the increase in neglect cases as signifying the
persisting challenges the industry is facing.
A story published in February by the Greek Tribune, referred to criticisms towards the star rating
system for Australian aged care homes, introduced in December 2022, as almost 150 facilities, which
failed to meet minimum standards, were awarded four or five-star compliance ratings.
The system, designed to help families make informed choices, has been called a “total waste of time”
by Kathy Eager, a former adviser to the aged care royal commission.
Adelaide, South Australia